Tuesday, April 10, 2012

In The News: Apple Tries to protect Trademarked iPad™ from becoming Commonized

This article analysis will be of special Interest to my ECON 2302 Students.  I suggest reading it and posting answers to the questions in the comments as they *may* be worth a few extra credit points. 


Very recently an article in USA Today discussed Apple Computer taking legal action to protect its trademarked iPad™ tablet computer from becoming commonized.  Commonization or genericization refers to the process of how a registered trademark becomes a common noun or verb used for an object, process or service.  For example, in the past Frisbee, Aspirin, Yo-yo, Zipper, Escalator, and Thermos were registered trademarks or brand names that lost their registered trademark status due to commonization.  


Over the years other registered trademarks have taken to marketing and legal action in order to protect the value of their name.  Band-Aid™ brand adhesive bandages modified it's jingle to add the word "brand" to emphasize its status as a registered trademark. Kleenex™ brand tissues did similar actions.  Liquid Paper™ correction fluid, Xerox™ copiers and Rollerblade™ in-line skates posted ads in The Writer magazine in order to remind authors of fiction and news articles that their registered trademarks were not to be used as common nouns or verbs, and that doing so could subject authors and publishers to legal action.  




Per the article:  "It's difficult to quantify how much revenue a company loses when its brand is deemed generic. But companies worry that it breeds confusion among consumers."  I'm sure the Frisbee trademark was worth something to the pie-tin company and later Wham-O toys.  I'm sure Zipper was worth a good deal of money to the BF Goodrich company that patented the fastener.  There was assuredly a lot of time, energy, and money put into developing and marketing those brand names.  And now Apple Computer is worried the same thing will happen with iPad™.

Personally I find it a little silly that Apple would do this, but given Apple's history, its largely a result of a lesson learned back in the 1980s.  The Apple and Apple II personal computers were wildly popular, but were expensive.  Apple did not take proper legal steps in order to license its Operating System, and as a result tons of cheap clones were sold for about half the price (i.e. the Franklin Ace).  When Apple released the Macintosh ™ computer or Mac for short, several companies created clones, but Apple sued the pants off of them and has pretty much been borderline fascist on protecting its trademarks, licenses, operating systems and brand names from clones and commonization by businesses, publishers, or any other entities that could use those items to earn revenue.  While most folks I know don't say iPod™ if it is some other brand of mp3 player or media player, the preparation of Podcasts (audio or video shows for replay on any media player, not just an iPod™) continues and the word has been used, with only some verbal sabre-rattling by Apple Computer.

Star Trek: TNG PADD
Some truth:  IBM, Microsoft and Xerox teamed up around 1999 and developed early Tablet PCs.  They were largely based on the use of the old pen pad hardware attachment that some personal computers used.  Dell and a few others developed some rudimentary Tablet PCs but they were not well received by the market largely due to heat and weight issues, as well as due to the lack of an intuitive user interface. Some of them were laptop computers  with a screen that flipped over and only would operate with a stylus, not the use of a finger.  In 2007, Apple introduced the iPod touch. I bought one largely because I liked the touchscreen interface, and because of how intuitive it was to use.  My then 5 year old daughter said "It'd be nice if they made a larger one like it."  It also reminded me of a smaller version of a tech concept from Star Trek: The Next Generation called the PADD (acronym for personal acccess display device).  On all of the Star Trek series that were set in The Next Generation time period, we saw Starfleet personnel using them.  And when the iPad came out in 2010, it reminded me almost exactly of the Star Trek PADD--and yet nobody from Paramount or Gene Roddenberry's estate has sued Apple yet.

Since the iPad, Android, Samsung, RIMM and Motorola have produced their own Tablet PCs that have worked quite well.  Although they are not iPads, they work in a similar fashion.  Just the same, I personally doubt someone that uses a Galaxy or Xoom tablet PC will call them iPads.  I also figure anyone that asks "is that an iPad?" would be told by the user "No, it's a Galaxy tablet."

Questions to Consider:


1.  How much money do you think a business puts into creating a brand name?  How much is the brand name worth over time if the product is successful?  


2.  What kind of costs are incurred by creating a brand name?  What kind of costs are incurred in protecting it?


3.  In which market structures would brand names be most common in?  What are brand names an example of?


4.  How much value do you think was lost by Bayer when they lost the trademark to the brand Aspirin?  How much value would Apple lose in the event iPad™ became commonized and they lost the registered trademark? Would it cause Apple to take economic losses?


As always, thoughtful comments and questions are welcomed.

Success to you all!

Prof. Hank Lewis

7 comments:

  1. I agree that this does seem quite silly in the fact that other tablets have already been established and successful. However as a business owner I also understand Apple's CYA attitude to insure that it protects its investment since they do still hold the majority in the market of techy toys. But in my opinion even securing the trademark does not stop the general public generalizing the iPad, they will have to sink more money into their advertising and marketing departments to try to avoid that. As for Band-Aids I personally call anything that covers a scrap or cut that is adhesive with a cloth like spot a band-aid. Aspirin is aspirin, not a specific brand to me and I never knew that zipper was originally trademarked as a brand. In today's market everyone into keeping up with the Jones' and whatever is new on the market, I don't think Apple has anything to worry about

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  2. I completely agree with Becky in the fact that Apple is taking any and all precautions to legally protect their name. It is quite silly to take this legal action, because you can't stop the general public with using the 'slang', but it could become useful in the future. If it is easier to say and/or remember, the common person will use it. For the Frisbee and Yo-Yo's, I am 100% guilty in saying Frisbee and Yo-Yo as the actual item and not the trademark. I had no idea it was even a trademark! Just the other day when I was at the gym I complimented someone on their "ipod" and they corrected with the fact that it was a "Nitro" and not an "ipod" although it looked the same to me!! To sum it all up, Apple has so much control in this market, they should be in the clear and focus more on the next generation of IPad then this minor issue.

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  3. Ms. Holcombe:

    You make a good point about common use in in personal dialogue. The areas where the companies will get RABIDLY protective of their brandnames is in the use of them in published media (magazines, comic books, newspapers, novels, blogs), visual media (TV and Movies) and audio media (pod casts and radio). The creators of media that use those trademarks as common words are making revenue/profits while doing so and this is where a legal trademark can be lost by the company, a long with a bunch of money that was invested in the development of the trademark as well as used in the marketing of the trademark.

    Ms. Crystal (I cannot tell which student you are, please reply with your proper name):

    Frisbee and Yo-Yo are no longer registered trademarks in the US due to the fact that they did not take strong legal action in order to protect those trademarks.

    To all students in 2302 that post comments: Please take some time to answer one of the questions properly as that will be what will get you the extra credit.

    Success to you all!

    Prof. Hank Lewis

    ReplyDelete
    Replies
    1. Crystal Reimer
      Sorry...I'm new to the blogging world.

      Delete
  4. No worries Ms. Reimer.

    To all students/readers: I'd like to see some attention to the 4 questions please.

    Thanks,

    Prof. Lewis

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  5. To create a brand name from scratch, it just takes a corporation paperwork and some legal fee. However, to build a successful product associated with that brand name is an expensive process, and not even a guarantee thing. There are several competitors with Apple in portable music device. For instance, Microsoft has Zune, Sandisk has the same brand-name mp3 player. But their brand name becomes obsolete and it's not even worth a dime as far as the consumers are concerned. There are advantages and disadvantages to have such a successful brand name products such as iPod and iPad.

    The most obvious advantage is more sale. Especially in technology industry, the more you sale, the better profit margin and return on investment you will get from a product. Secondly, the brand name will help the company dominate the market. Specifically, the iPad is reportedly claiming two-third of a tablet market. For every 10 people wants to buy a tablet, 7 of them will buy an iPad. It will bring an even more difficult task for any company who wants to tap into the tablet market. Thus, it gives Apple a power to control the price of the market in a foreseeable future.

    The disadvantage accompanying with the huge sale is the cost the company have to pay in order to protect their brand name. First, they have to deal with the copycat, cheap knock-off products that are poor quality but look mostly alike. The average consumers can hardly distinguish them; apparently it could lead to unhappy customers. Secondly, the company has to spend a lot of money to protect their patents from the competitors. The more money they make from a successful brand name, the more they have to pay to maintain that competitive advantage.

    The current market structure of a tablet where Apple is the only dominating player, it is correspond to the Monopoly market structure. The cost structure will prevent any other companies to compete with Apple. The only tablet which would be in the conversation with iPad is Kindle Fire. However, Amazon aims at a smaller, specific market segment for a low-price, limited functions, ebook reader type of tablet.

    Finally, in my opinion, as long as the iPad and iPod brand names dominate the market, it would bring enormous profit to Apple. However, if the brand name is commonized and taken away from Apple, which I don't think it will happen in technology industry, Apple will take a huge loss. If any company can produce a tablet and call it an iPad, Apple obviously cannot control the quality and price of their product. If it ever happens, consumers will look at an iPad just as another Kleenex or Frisbee.

    Thang Ngo

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  6. Mr. Ngo:

    You make some good points about costs, but the tablet computer market is an oligopoly. 70% of the market makes it a NEAR Monopoly, but it is technically an oligopoly since the largest 4 manufacturers produce more than 50% of the market output. Apple's role as the dominant firm gives them a lot of power and market penetration however.

    Prof. Lewis

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